1. Information we collect
We may collect your name, email address, phone number, account password in hashed form, course selections, payment/order details, enquiries, support messages, and technical information such as browser, device, IP address, and access logs.
2. How we use information
We use information to create and secure accounts, process course enrolments and payments, provide classes and support, respond to enquiries, maintain records, prevent fraud, improve the website, comply with legal duties, and communicate service-related updates. We do not sell personal information.
3. Payment and third parties
Payment details are sent to the selected payment provider, such as Paytm, and are handled under that provider's terms and privacy policy. We receive transaction status and order identifiers, not your full card or banking credentials. We may use hosting, database, analytics, messaging, email, and support providers only as needed to operate the service.
4. Cookies and technical data
We use necessary session cookies for login, security, and checkout continuity. Browser storage or analytics technologies may be used where enabled. You can control cookies through browser settings, but disabling necessary cookies may affect login and payment functionality.
5. Security
Passwords are stored using one-way password hashing. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure. Never share your password or payment credentials.
6. Retention and deletion
We retain account, order, payment, enquiry, and support records for as long as needed to provide services, resolve disputes, meet accounting, tax, fraud-prevention, and legal obligations. You may request correction or deletion of eligible personal information by contacting us; legal and transaction records may need to be retained.
7. Children and external links
Our services are intended for adults or users acting with appropriate guardian consent. We are not responsible for the privacy practices, content, or security of external websites linked from our website.
8. Your rights and contact
You may ask us to access, correct, or update your information, withdraw non-essential communications, or raise a privacy concern. Contact us using the details on our Contact page. We may update this policy and will publish the latest version here.
Last updated: 02 September 2026